Other Transportation Options

If the ADRC is unable to accommodate your transportation needs please see below for other options available in Polk and Burnett Counties. This list may not include every transportation service available but does include all the services we are aware of. The ADRC of Northwest Wisconsin does not endorse any of the following services.


Lift-Equipped/WC Accessible Vans – Non-Emergency

  • Handi-Lift – Cumberland, WI: 800-989-7433
  • Heartland Transportation, LLC: 715-949-1313
  • Endeavors – Balsam Lake, WI:  715-554-2983 or 715-554-2585
    • No employment-related transportation provided
  • Midwest Ridesource: 715-796-7433
    • Star Prairie—serving within a 30-mile radius providing stretcher, wheelchair and ambulatory transportation for any transportation need.
  • Wheels To Go Transportation – Centuria, WI: 715-553-3232

Medical Assistance (MA, Medicaid, BadgerCare) Transportation

  • MTM: 866-907-1493 or TTY 800-855-2880

Non-Emergency Medical Transportation

  • Amery Hospital and Clinic: 715-268-8000
    • Transportation to and from Amery Hospital and Clinic (Amery only, Would Health Center and Behavior Health within a 20-mile radius of these locations. Patients must be ambulatory. $2.00 donation requested but not required. Ask for registration and scheduling
  • Burnett County Veterans Service Office: 715-349-2179
    • Offers transportation for Burnett County Veterans to and from VA Medical Center in Minneapolis, MN. Riders must be ambulatory and call a minimum of 3 days in advance.
  • Greater Minnesota Van Service: 800-258-1210
    • Transportation to/from medical appointments at Abbott Northwestern and United Hospitals. Pick up at St Croix Regional Medical Center and Burnett Medical Center- $60 round trip. Call 48-72 hours in advance for trip requests.
  • Midwest Ridesource: 715-796-7433
    • Star Prairie—serving within a 30-mile radius providing stretcher, wheelchair and ambulatory transportation for any transportation need.

Transportation for any Reason – Ambulatory Only

  • Interfaith Caregivers of Burnett County: 715-866-4970
    • Volunteer drivers serve Burnett County elderly/disabled
  • Interfaith Caregivers of Polk County: 715-825-9500
    • Volunteer Drivers serve Polk County elderly/disabled. No employment-related transportation provided.
  • New Freedom Volunteer Driver Transportation Program
    • Volunteer Drivers serve Polk and Burnett county residents with a barrier to providing own transportation
    • Polk County residents: 800-228-3287
    • Burnett County residents: 800-924-1220
    • Individuals on Family or IRIS from Polk and Burnett County: 800-228-3287
  • New Freedom Voucher Program
    • Eligible individuals qualify for vouchers that can be used like checks for transportation services
    • Center for Independent Living for Western Wisconsin (Polk residents): 800-228-3287
    • North County Independent Living (Burnett residents): 800-924-1220
  • Northwest Transportation Specialists: 715-349-7021
    • Serve Siren, Amery and Hayward surrounding areas