Caregivers & Family Members

Dementia Capable ADRC

The ADRC of Northwest Wisconsin is a Dementia Capable ADRC–meaning our staff receive regular education on dementia and helping individuals with dementia and their caregivers. No matter who you work with you will be met with dementia-friendly and knowledgeable customer service. Our Dementia Care Specialist also works to provide education in the community, bring needed services and programs to the area for individuals with dementia and their caregivers, and is available to local community partners and professionals for consultation.  Click here to download a brochure outlining all Dementia Care Services provided at the ADRC of Northwest Wisconsin.

Getting a Diagnosis, Memory Clinics, and Memory Screens

See the Resources for Individuals with Dementia page.

Alzheimer’s Association Helpline: 800-272-3900

The Alzheimer’s Association staffs a nationwide 24/7 helpline for individuals with dementia, family members, caregivers, and professionals to call whenever they need.

Powerful Tools for Caregivers

We work with the Wisconsin Institute for Healthy Aging to provide a 6-week evidence-based workshop specifically for the family caregiver called, Powerful Tools for Caregivers. Click here to be directed to our Healthy Aging programs page. Here you will find dates, times, and locations of all upcoming workshops. At the bottom of the page, complete the form to let us know that you are interested in taking Powerful Tools for Caregivers and we will contact you when there is one in your area.

Caregiver Support Groups

Caregiver support groups can be a great way for family caregivers to find support and learn about available resources. Please see the Dementia Care Resources and Support Guide (in the sidebar to the right) for a list of support groups in our area.

Dementia Family Education

The Alzheimer’s Association provides educational opportunities to family members and caregivers covering different topics related to dementia and caring for someone with dementia. Click here to find educational events in your area. There is also training available online. Click here to see a list of all available through the Alzheimer’s Association.

We partner with the Alzheimer’s Association to bring programs to our area. Please see the News and Events page for a list of upcoming events in our area.

Dementia Live

The ADRC of Northwest Wisconsin is now an approved Dementia Live provider. Dementia Live is an interactive program that provides individuals the opportunity to experience what it is like to have dementia. This is a wonderful tool for community members, caregivers, family members, and professionals to utilize to gain a better understanding of what their loved one or the person they are working with is going through daily. Learn to communicate more effectively, become more aware of the sensory changes that occur with different types of dementia, and ultimately provide better care to your loved one. Because it’s frightening to care for someone you don’t understand. Coordinate a Dementia Live Experience/Training by calling the ADRC of Northwest Wisconsin at 877-485-2372.

Alzheimer’s Association Dementia and Driving

Click here to be directed to a portion of the Alzheimer’s Association website that addresses Dementia and Driving. When do you know it’s time for your loved one to stop driving and how do you initiate this difficult conversation with your loved one.

Lending Library

The ADRC provides access to educational resources through our Lending Library. This library currently includes resources for caregivers of individuals with dementia, Alzheimer’s disease, and memory loss. All resources are free of charge to rent and include some of which are also free to keep and others that can be purchased at a discounted rate if it appears you will continually need the resource. Please call our office to find out what materials are currently available and details about the lending library program. We also accept donations if you have educational materials (books,-DVDs, etc.) pertaining to caregiving that you are no longer using and that are of good quality. Please call the ADRC of NW WI at 877-485-2372 to find out how to donate or check out an item!

Lending Library Flyer

Alzheimer’s Association Green-Field Library: The Green-Field Library, located at the home office of the Alzheimer’s Association in Chicago, Illinois, is the nation’s oldest and foremost library and resource center devoted to increasing knowledge about Alzheimer’s disease and other dementias.

Crisis Helplines

Helplines are available for individuals with dementia in crisis and their family caregivers needing emergency connection and help, outside of normal business hours.

  • Polk County Mental Health Crisis Line: 888-552-6642
  • Burnett County Mental Health Crisis Line: 888-552-6642
  • Alzheimer’s Association Helpline: 800- 272-3900
  • Emergency Services: 9-1-1


The DICE Approach is a program provided at the ADRC of Northwest Wisconsin that guides caregivers through a process that helps them better understand and identify the underlying causes of behavioral and psychological symptoms of dementia. It provides the tools to manage these symptoms by dealing with the underlying problem, using evidence-based behavioral and environmental strategies, rather than relying solely on medication. Contact the ADRC to learn more about DICE at 877-485-2372.

Music and Memory

The ADRC of Northwest Wisconsin now provides a program called Music and Memory.  Through this program, caregivers and individuals with dementia work with the Dementia  Care Specialist to create individualized playlists that include songs that bring back wonderful memories and feelings from the past. Beloved music: 

  • Help reduce depression and anxiety and can also moderate pain. 
  • Tap into deep memories and can improve quality of life. 
  • Creates joy and happiness and can help participants be more social and receptive to care and family visits. 
  • Helps reduce reliance on anti-psychotic, anti-depressants, and pain medications. 

Anyone can benefit from the power of listening to musical favorites, especially individuals with Alzheimer’s and other forms of dementia who enjoy music. Participants receive one MP3 player, one set of headphones, and 2 personalized playlists. Contact the ADRC at 877-485-2372. 

Printable flyer. 

Local Resources

Looking for a local agency that provides in-home help? Respite care? Personal emergency response systems? Find all of this, and more, in the Dementia Care Resources and Support Guide. This guide is constantly being updated and revised to provide the most up-to-date and relevant information possible. Check it out on our website in the right sidebar (visible on every page).